Do you have questions? Or doubts? Are you unhappy about something? Tell us. We are more than willing to take the time to talk to you calmly. Then maybe we can solve it with a conversation.
Are you unable to work things out with us? Or would you like help submitting a complaint? Then contact the complaints officer of the CBKZ (Central Bureau for the Management of Complaints in the Healthcare Sector). She (or he) is impartial, works independently and will be happy to help you with support and advice. The complaints officer also mediates in finding a solution. Everything you tell the complaints officer is confidential.
The CBKZ’s external complaints officer can be reached by phone from Monday to Friday (from 09:00 to 12:00 and from 13:00 to 16:30) at (+31)(0)88 – 0245123. You can also send an email to klachtverloskunde@cbkz.nl.
For more information, visit www.klachtverloskunde.nl.
