{"id":4167,"date":"2026-10-15T14:50:59","date_gmt":"2026-10-15T12:50:59","guid":{"rendered":"https:\/\/www.praktijkvida.nl\/complaints-procedure\/"},"modified":"2026-11-10T16:24:41","modified_gmt":"2026-11-10T15:24:41","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/www.praktijkvida.nl\/en\/complaints-procedure\/","title":{"rendered":"Complaints procedure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4167\" class=\"elementor elementor-4167 elementor-2763\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74d1fe7 e-flex e-con-boxed e-con e-parent\" data-id=\"74d1fe7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6702857 e-con-full e-flex e-con e-child\" data-id=\"6702857\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9b20da elementor-widget elementor-widget-heading\" data-id=\"f9b20da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6945e0 e-con-full e-flex e-con e-child\" data-id=\"d6945e0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e015c1 elementor-widget elementor-widget-heading\" data-id=\"4e015c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints procedure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f416508 elementor-widget elementor-widget-text-editor\" data-id=\"f416508\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you have questions? Or doubts? Are you unhappy about something? Tell us. We are more than willing to take the time to talk to you calmly. Then maybe we can solve it with a conversation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d795cb1 elementor-widget elementor-widget-jet-button\" data-id=\"d795cb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-button jet-elements\"><div class=\"jet-button__container\">\n\t<a class=\"jet-button__instance jet-button__instance--icon-right hover-effect-0\" href=\"https:\/\/www.praktijkvida.nl\/contact\/\">\n\t\t<div class=\"jet-button__plane jet-button__plane-normal\"><\/div>\n\t\t<div class=\"jet-button__plane jet-button__plane-hover\"><\/div>\n\t\t<div class=\"jet-button__state jet-button__state-normal\">\n\t\t\t<span class=\"jet-button__icon jet-elements-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg><\/span><span class=\"jet-button__label\">Get in touch<\/span>\t\t<\/div>\n\t\t<div class=\"jet-button__state jet-button__state-hover\">\n\t\t\t<span class=\"jet-button__icon jet-elements-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg><\/span><span class=\"jet-button__label\">Get in touch<\/span>\t\t<\/div>\n\t<\/a>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1c653b e-flex e-con-boxed e-con e-parent\" data-id=\"b1c653b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-888b492 elementor-widget elementor-widget-heading\" data-id=\"888b492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Independent advice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fcf4f2 elementor-widget elementor-widget-text-editor\" data-id=\"2fcf4f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Are you unable to work things out with us? Or would you like help submitting a complaint? Then contact the complaints officer of the CBKZ (Central Bureau for the Management of Complaints in the Healthcare Sector). She (or he) is impartial, works independently and will be happy to help you with support and advice. The complaints officer also mediates in finding a solution. Everything you tell the complaints officer is confidential.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8911e34 elementor-widget elementor-widget-text-editor\" data-id=\"8911e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The CBKZ&#8217;s external complaints officer can be reached by phone from Monday to Friday (from 09:00 to 12:00 and from 13:00 to 16:30) at <a href=\"tel:088 - 0245123\" target=\"_blank\" rel=\"noopener\">(+31)(0)88 &#8211; 0245123<\/a>. You can also send an email to <a href=\"mailto:klachtverloskunde@cbkz.nl\" target=\"_blank\" rel=\"noopener\">klachtverloskunde@cbkz.nl<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-558993e elementor-widget elementor-widget-text-editor\" data-id=\"558993e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For more information, visit <a href=\"http:\/\/www.klachtverloskunde.nl\" target=\"_blank\" rel=\"noopener\">www.klachtverloskunde.nl<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints procedure Do you have questions? Or doubts? Are you unhappy about something? Tell us. We are more than willing to take the time to talk to you calmly. Then maybe we can solve it with a conversation. Independent advice Are you unable to work things out with us? Or would you like help submitting [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4167","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.praktijkvida.nl\/en\/wp-json\/wp\/v2\/pages\/4167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.praktijkvida.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.praktijkvida.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.praktijkvida.nl\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.praktijkvida.nl\/en\/wp-json\/wp\/v2\/comments?post=4167"}],"version-history":[{"count":2,"href":"https:\/\/www.praktijkvida.nl\/en\/wp-json\/wp\/v2\/pages\/4167\/revisions"}],"predecessor-version":[{"id":4303,"href":"https:\/\/www.praktijkvida.nl\/en\/wp-json\/wp\/v2\/pages\/4167\/revisions\/4303"}],"wp:attachment":[{"href":"https:\/\/www.praktijkvida.nl\/en\/wp-json\/wp\/v2\/media?parent=4167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}